Work we've shipped into production.
A sample of engagements below. Details are anonymized where clients prefer it — happy to share deeper specifics on a call.
Cutting claims review time from days to hours
A mid-size insurer was routing every incoming claim through manual document review, creating a multi-day backlog during peak periods. We built a document-understanding pipeline that extracts the relevant fields, flags exceptions, and routes straightforward claims for auto-approval.
A support copilot that cut resolution time in half
Support agents were spending most of their time searching across order systems, policy docs, and past tickets. We built a copilot embedded in their helpdesk that surfaces the relevant order data and drafts a first-pass response for every ticket.
Internal knowledge search that engineers actually use
Engineering onboarding relied on tribal knowledge scattered across Slack, Confluence, and old design docs. We built a retrieval-backed search tool scoped to internal docs, with citations back to source so answers stay verifiable.
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